Pricing policy

 

Tele-Response`s aim is to provide cost sensitive pricing based on the reliability of the phone system or data network installation. In truth most systems are reliable. Reliability is our main focus when talking to prospective customers.

Our prices are FIXED throughout the term of the contract. We also take into account businesses have staff that can carry out moves and changes.

In essence these staff members in many instances (not all) have valuable knowledge on the running of the company’s phone and/or Data network and effectively do a first line support role anyway. In this instance we are able to offer a further reduction in support costs.

 We call it the “The Customer Knowledge Discount”

In short our policy is to provide RISK based pricing, taking in all aspects of the installation  whilst also maintaining the highest levels of service and achieving a realistic and fair pricing structure.